Privacy Policy

1. Introduction

Welcome to Beejbasket. This Privacy Policy explains how information may be collected, used, stored, and protected when you access our website or use our mobile application and related services.

By using our website or application, you acknowledge this Privacy Policy. If you do not agree with its terms, please discontinue using our services.

2. Purpose of Our Website

The Beejbasket website primarily provides information about our company, agricultural offerings, services, and mobile application. It helps visitors understand our platform and find information about using our application.

Our website is not intended to function as a separate online shopping or checkout platform. Features and activities available through our mobile application may be subject to additional privacy notices or terms.

3. Information We May Collect

Depending on how you interact with Beejbasket, we may collect the following categories of information:

• Contact information: Details such as your name, email address, or phone number when you voluntarily contact us or submit a form.
• Communication details: Information included in messages, questions, feedback, or support requests you send to us.
• Technical information: Information such as browser type, device type, operating system, IP address, and website usage data, where collected through our website or related technologies.
• Application information: Information that may be required to provide specific features through our mobile application, subject to applicable permissions and notices.

The information actually collected depends on the features you use and the technical services enabled on our platform.

4. How We Use Your Information

Information collected through our website or application may be used for purposes such as:

• Responding to your questions, enquiries, and support requests.
• Providing information about Beejbasket and its services.
• Operating, maintaining, and improving our website and application.
• Monitoring website performance and diagnosing technical issues.
• Protecting our platform against fraud, misuse, and security threats.
• Meeting applicable legal and regulatory obligations.
• Communicating service-related updates where appropriate.

We will handle personal information in accordance with applicable law and the purposes described in this policy.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website usage, and improve performance, where these technologies are implemented.

You may be able to manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

6. Sharing of Information

Beejbasket does not intend to sell your personal information. We may share information in limited circumstances, where necessary and lawful, including:

• Service providers: With providers that help operate, maintain, secure, or support our website and application.
• Legal requirements: Where disclosure is required by applicable law, a valid legal process, or a lawful request from an authorized authority.
• Security and protection: Where reasonably necessary to investigate suspected fraud, protect users, or safeguard our legal rights.
• Business changes: In connection with a merger, restructuring, acquisition, or transfer of business, subject to applicable legal requirements.

7. Third-Party Services and Links

Our website may contain links to external websites, application stores, or third-party services. If you follow these links, you will be subject to the privacy policies and practices of those third parties.

Beejbasket does not control the privacy practices or content of external services. We encourage you to review their privacy policies before sharing personal information with them.

8. Mobile Application Privacy

When you use the Beejbasket mobile application, certain information may be processed to provide its features and services. The information involved will depend on the application's functionality, your interactions, and the permissions you grant.

If the application requests access to device features such as location, camera, storage, or notifications, you can review the relevant permission request before granting access. You can also manage available permissions through your device settings.

Please review any additional privacy disclosures presented within the application or by the platform through which you download it.

9. Data Security

We take reasonable measures designed to protect information under our control against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, application, or electronic transmission can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, resolving enquiries, maintaining appropriate records, and meeting applicable legal obligations.

The retention period may vary depending on the type of information, the reason it was collected, and any applicable legal requirements.

11. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on your consent.
• Raise a concern or submit a privacy-related complaint.

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, information practices, or legal requirements. Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically to remain informed about our privacy practices.

14. Applicable Law

This Privacy Policy will be interpreted in accordance with applicable laws of India, subject to any mandatory privacy rights and legal requirements that apply to your personal information.